Sources say the culture of [Telltale Games] never properly adapted from its indie mentality to one more appropriate for its larger size. Tribal knowledge persisted over clearly documented processes, and a lack of communication among employees bred confusion. “Very rarely people were writing things down on a wiki or a confluence page or any sort of documentation,” says a former employee. “People were shifting so often that you would hear a version of a story that was actually weeks old, and the person telling you has no idea because that’s the last thing they heard.”

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Developers who were given a six-day-a-week schedule that lasted months typically felt they had two choices: quit or suck it up. “What happens is the people who give a fuck the most are the people who pay the price,” says a former employee. ”[People who] take a lot of pride in this product are the people who are going to kill themselves. And those are the people you really don’t want killing themselves because they have the most value in the company.”